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Identity verification

Guide to identity verification checks

Updated over a month ago

Do I need to verify my identity?

Yes, you need to verify your identity before trading on your simulated funded account. We use ComplyCube or Veriff to verify your identity. If the automated verification fails or raises any flags, we’ll review your case manually, request additional documents if needed, and may ask you to join a video call. To verify your identity, you’ll need a government-issued photo ID document. You may also need to verify your address with a bank statement, utility bill, or letter from a government authority.

We guarantee to process any stage on your path to funding in 24 working hours or less. (Excluding Weekends)
This includes; Identity Verification and signing the funded contract.

If we fail to meet this commitment to you, we'll compensate you with a $100 gift voucher as an apology.

ID verification

We require you to provide an official identity document to verify your identity.

Accepted government-issued documents

National Identity Card

Passport

Drivers License (full/provisional)

Voter card

Resident permits

Address verification

In some cases, we may ask you to verify your address.

Accepted documents

Bank statement

Utility bill

Credit card statement

Letter from a government authority

When do I need to verify my identity?

You can complete your KYC verification during the Challenge Stage with us.

Do I need proof of residence?

We do not ask every trader for proof of residence. However, if necessary, we may request proof of residence to confirm your place of residence.

What happens if I fail ID verification?

If you provide all the requested information and still fail to pass ID verification, we will refund the cost of the challenge that passed and was not funded.

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