Identity verification
Guide to identity verification checks
Do I need to verify my identity?
Everyone needs to verify their identity before trading on their simulated funded account.
We use ComplyCube or Veriff to verify your identity. If the automated verification fails or raises any flags, we’ll review your case manually, request additional documents if needed, and may ask you to join a video call.
To verify your identity, you’ll need a government-issued photo ID document.
Identity verification is typically processed within 2 business days.
🚨 Using someone else's identity document or submitting invalid/fraudulent documents will result in immediate account termination.
ID verification
We require an official government-issued identity document. The following are accepted:
Document requirements
Your document must clearly show the following information:
Full name
Date of birth
Nationality
A clear image of your face
Document number
Document issue and expiry date
Any document you provide must be in good condition and unaltered. If your document has been altered in any way, it will be rejected.
Address verification
You may also need to verify your address with a bank statement, utility bill, or letter from a government authority.
When do I need to verify my identity?
You can verify your identity at any time, as long as you have an active challenge. You must be verified before you can request a payout from an Instant account.